Program Management: Why it Works

• We dedicate top personnel; failure is not an option
  • Treat project as a business within a business
• We produce/maintain schedules and detailed project plans
• We schedule weekly meetings with our customers and as needed, for regular reporting
  • Report on the good AND the bad
  • Systems approach to capture and share information
• Matrix organization
  • Dotted-line reporting to project manager
  • Early involvement builds commitment and solves problems when the cost of change is lowest